2 YEARS LIMITED GUARANTEE
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At Shoulderpod we design and carefully craft our products for using mobile devices as cameras. We know however that things are not always perfect. If you have any concerns about the quality of a product you have purchased, please contact us at firstname.lastname@example.org and we will be pleased to help you as soon as we can.
All Shoulderpod products are guaranteed against manufacturing defects for a period of two (2) years from the date of purchase. Please keep a copy of your receipt as proof of purchase. Should the product malfunction or break due to a manufacturing defect, Shoulderpod will repair, it replace it or refund its purchase price at its own discretion. This guarantee excludes damages resulting from improper use, accidents, modifications, fair wear, tear or any other causes that are not manufacturing defects. This guarantee does not affect other statutory rights the Purchaser might have.
GUARANTEE RETURNS, REPAIRS, REPLACEMENTS AND REFUNDS
In the event of a manufacturing defect on a purchased Product, please contact Shoulderpod S.L. for return instructions by sending an email to email@example.com . Please include in your email a detailed explanation of the problem. Images showing any potential manufacturing defect will help us better understand it.
In case the Product should be fully or partially returned to Shoulderpod, Purchaser shall ship and bear the cost of shipping the Product to Shoulderpod and Shoulderpod shall bear the cost of shipping the Product back to Purchaser after the completion of service under this limited guarantee. Purchaser’s exclusive remedy and Shoulderpod’s entire liability under this guarantee will be for Shoulderpod S.L. at its option to repair or replace the Product or refund purchase price less any rebates.
Your product replacement or refund will be authorized upon receipt of your detailed information or returned item. Shoulderpod reserves the right to deny a replacement or refund if damages or malfunctions are not caused by manufacturing defects. All retuned products will be inspected and can take up to 5 working days once received by our shipping warehouse to be eligible for replacement or refund.
Purchaser assumes all liability, and as such releases Shoulderpod S.L. from any liability for any accident, injury, damage, death, loss, illegal activity or any other claim that may occur resulting from or during use of the Product, whether or not such use is foreseeable by Shoulderpod S.L.
To the extent not prohibited by law, in no event will Shoulderpod S.L. be liable for any lost data, revenue or profit, or for special, indirect, consequential, incidental or punitive damages, however caused arising out of or related to the use of or inability to use the product, even is Shoulderpod S.L. has been advised of the possibility of such damages.
UNDER NO CIRCUMSTANCES WILL SHOULDERPOD’S LIABILITY EXCEED THE AMOUNT PAID BY PURCHASER FOR THE PRODUCT.